Procedures, Policies, Disclaimers, and FAQs

PROCEDURES

All New Clients

  • Must fill out a contact form to the best of their ability for the service they wish to reserve.  After you fill out the form, I will contact you to book your session.  Your session is will not be booked until confirmed by myself, and there is no commitment to book an appointment after you fill out any consult form.

Nutrition Counseling Initial Consult Form

Cooking Class Consultation Form

Kitchen Assessment Consultation Form

  • Who wish to speak before filling out the Initial Consultation form, you can e-mail me at Jessi@WhatWillYouBee.com or call 516.410.3723.
  • Must provide payment in the form of check, or credit card number before their initial session.  Cooking Lesson Clients:  You will be charged a downpayment, and can pay the remainder of your payment at the time of service.  All other services will be charged at the time of the service.
  • Must save my phone number (516.410.3723) into your phone, as that will be the only way you can cancel a session.

POLICIES

24 hour Cancellation Policy:  Please respect my 24-hour cancellation policy.  If you cancel your session within less than 24 hours of your scheduled appointment, you will be charged the full price of the service you reserved.  This applies to all services listed.  To cancel an appointment you MUST call me at 516.410.3723 and leave a voicemail, or speak with me directly.  No exceptions.

Six-Week Succession Policy:  All six sessions must be used by one person, and cannot be divided between two or more persons. If you decide to book a Six-Week Succession Program, you must use all sessions within 12 weeks (3 months).  Any remaining sessions will expire, and you will not be able to book, be refunded, or transfer any sessions after 12-weeks.

Cooking Lesson Policy:  You will be sent a finalized menu at least 2 weeks prior to your event.  Your are expected to make any requests for changes no later than 1 week before your event.  If  you don’t, you are agreeing that you are satisfied with the menu presented.  You are also expected to request any head count changes no later than 1 week before your event, and will not be reimbursed for any cancellations that take place within the week before the event.

Creative Licensing Policy:  I created the blog for Just Bee as a way to share information with everyone interested in health and wellness.  I welcome you to share any information on this site, but please give credit to where you found your information.

Curriculum Writing and Creative Policies:  Any writing or creative work that I am asked to do in exchange for payment will require a downpayment.  If you are unsatisfied with the finished product, you do not have to compensate me for the project, but the downpayment is non refundable.  You will not be able to use any portion of the project (curriculum, article, class etc), without paying the rate agreed upon by both parties.

DISCLAIMERS

What I Am:

  • A Registered Dietitian, with a BS in Nutrition and a minor in Dance

I am trained to diagnose nutrition-related problems NOT medical conditions.  I am also licensed to treat nutrition-related issues through food intake and vitamin and mineral supplementation, NOT through prescribed or over the counter medications.  

  • A Cook of Healthy Food, with a certification in Food Safety.  

Through experience in my graduate studies, and my current work experience with Whole Foods Market, I specialize in developing and cooking healthy, nutrient dense meals and snacks.  I HAVE NOT attended culinary school.  I am ServSafe certified through the National Restaurant Association, and take all necessary precautions to prevent food bourne illness by adhering to all food safety protocols recommended by the National Restaurant Association, and therefore am not liable if you, or a member of your party contracts a food bourne illness.

Your kitchen is NOT an allergy free facility.  While I can omit ingredients from my recipes that contain certain allergens, once the package is open in your home, it is no longer considered allergen free.   

  • A Writer

I am currently the sole writer for Just Bee’s blog, along with the occasional guest writer.  I love doing it, and am happy to guest post on your blog or website.  

  • A Dancer

I currently dance with OnStage Dance Company, in Boston, MA.

What I am Not:

  • A Doctor

I am trained to diagnose nutrition-related problems NOT medical conditions.  I am also licensed to treat nutrition-related issues through food intake and vitamin and mineral supplementation, NOT through prescribed or over the counter medications.  Please speak with your doctor or physician with any medical related concerns that you have prior to seeing me.  

  • A Trained Chef or a Personal Chef

HAVE NOT attended culinary school.  I can show you how to make my healthy version of bananas foster, but I cannot flambe anything.  I also cannot come to your house and prepare your meals for the week, but I can offer you recipes, and meal planning tools to get you started.   

  • A  Miracle Worker or Magician

When you sign up for a nutrition counseling session, a cooking lesson, or kitchen restocking, I will give you the TOOLS to help you reach your goals.  Once you leave our session, it is up to you to make the changes.  I cannot loose weight, make everyday food choices, or exercise for you.  

Please be mindful that nutrition related conditions are multi-faceted, and therefore there are many approaches to treating your conditions.  I cannot guarantee weight loss, a cure for any current conditions, or prevention of any future disease.  I can only guarantee that I will take responsible action to help you reach your goals and treat any nutrition related conditions appropriately and to the best of my ability.  

Everybody’s body works differently and responds differently.  Collaboratively we can figure out what works best for you, but it may require trial and error, as your food choices, lifestyle, stress levels, medications, relationships, and other factors can play into how your body responds to a particular dietary change.  I cannot control or be held responsible for any side unforeseen effects that may occur as a result of your dietary changes.  

  • A Mind Reader

If you did not include certain medical conditions, family history, pertinent labs, medications, supplements, or any information that is remotely related to your health in your initial intake form, I cannot be expected to know that information.  You are responsible for fully disclosing any health or nutrition related information, along with any new health or nutrition related information that comes up during your time as a client with me.  

I also ask that you please fully disclose any information on your current diet, so I best know how to help you.  

  • The Food Police

I have no interest in scolding you for making a less-than-perfect food choice.  I am here to help you achieve your health and wellness goals, not punish you for slipping up.  We’re all human, we all have good days and bad days.  The more open you are with me, the better I can help you.  

FAQ

What is your background?

I have a BS in Nutritional Science and Dietetics from Boston University, a completed Dietetic Internship from Oregon Health and Science University, and over 7 years experience working as a personal trainer.  I currently work for Whole Foods Market as a Healthy Eating Specialist.

What is the difference between a Registered Dietitian and a Nutritionist?

As a Registered Dietitian, I have completed a BS in Nutrition, and an American Dietetic Association Accredited internship, as well as passed a national exam.  I also have the ability to diagnose nutrition related problems.  A ‘nutritionist’ is a blanket statement that anybody can claim themselves as.

Where do you do Nutrition Counseling Sessions?

Currently, I offer sessions at a shared office in Brookline.

Can you come to my house to do a Nutrition Counseling Session?

Yes, if you live in the Greater Boston Area, have done at least one in-person session with me, or have been referred by a long-term client or close friend.  You will be charged the same as any other session.

Can I do an over-the-phone or Skype nutrition counseling session?

Yes.  You will be charged the same as an in-person session.

How often should I schedule a Nutrition Counseling Session?

We will work together to make a plan that works for your budget, lifestyle, and is in line with your nutrition goals.  Most commonly, clients choose to come on a weekly basis to start, and progress to a bi-weekly, and eventually monthly basis.

Where do you do your Cooking Lessons?

Currently, I can only offer cooking lessons in your home.

Do I have to pay for the food to restock my kitchen for your Kitchen Restocking Services?

Yes.  You can determine the budget, but the price of food is separate from the price of the service.

What are your prices?

Contact me at Jessi@WhatWillYouBee.com or 516.410.3723 for current pricing.

What forms of payment do you accept?

Cash, Check, or Credit in the form of Visa, Mastercard or American Express.

Do you accept insurance?

Currently, no I do not.  However, some insurance companies might reimburse you for a nutrition counseling session, and I am happy to fill out all necessary paperwork associated with reimbursement.  Please check with your insurance company, as I cannot guarantee reimbursement.

Do you cater events?

Currently, I only offer cooking lessons for small events.  I do not have the resources or staff to cater an event.

THANK YOU!  Please e-mail me with any further questions at Jessi@WhatWillYouBee.com

Comments
One Response to “Procedures, Policies, Disclaimers, and FAQs”
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